Thursday, May 29, 2008

ER Construction = Increased Customer Service


The ER remodel has now taken shape inside. The waiting area has been reduced by about 3 feet due to the firewall installation. Because of the construction and as an ongoing quality/patient satisfaction goal for CCMH, ER admitting clerks will now provide updates to waiting patients and family. As a patient, please don't hesitate to ask a clerk what to expect.


The kitchen remoded didn't make the 30-day deadline, however, they are not too far off! The wood trim will be stained on Friday evening, the decorative windows will be installed upon completion of staining, and clean-up has begun. The expected opening hasn't been confirmed but it should be soon!

1 comment:

Anonymous said...

keep it up norton crew you guys are
doing a great job!!